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CATALYST – Tech Division

Managed IT Services

Catalyst: noun
cat·​a·​lyst 
an agent that provokes or speeds significant change or action.

Who We Are.

We are a new dental technology support provider born from the same dedication to quality work and customer service as our parent company Catalyst Consulting Group and Dental Practice Advisors. We’re a new division backed by close to 40 years of dental IT experience. We’re here to bring customer service back to Wisconsin dentists.

Local

We’re local, the employee’s live here, work here, grew up here. Wisconsin is our service market, not the nation. We provide a Wisconsin Level of customer service.
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Employee Owned

This is important to us. We are employee owned, the group working to solve your problems are owners in the company. The pride of ownership shows through in our work.
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IT Experts

We understand the business of dentistry. We are experts in making sure the computer driven dental practice has all of its systems and software’s readily available. Our goal is to eliminate costly downtime and lost production caused by bad installations. With close to 40 years of combined Dental specific IT service in Wisconsin our team is primed to achieve this goal.
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What We Do.

We manage the IT operations of your dental practice to ensure security, redundancy and maximum up time. We are your IT partner and treat your business as our own

Network Security

It starts with an industry leading next generation firewall configured to maximize your security and minimize your exposure. A password manager ensures your passwords meet health care security standards. Managed Anti Virus scans and blocks known threats, Managed EDR scans continuously and eliminates new threats.

We’re taking your network and data security very seriously.
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Back Up &
Disaster
Recovery

Like network security, your backup and disaster recovery plan needs multiple layers of redundancy. Your server is configured with fail safes. Every 15 minutes incremental data is sent to a secondary local back up server. Connected to that is tertiary encrypted external drive.

Every night a copy of your data is uploaded to server cloud farms in Iowa and Ohio. If something fails, we’re there to fix it. If something really fails we have loaner equipment to get you back up and running in hours.
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Managed Support

There is a lot going on behind the scenes to patch and update. Outside from that we know you need us during the day to resolve issues that come up. We’re easy to get in touch with and responsive to solve your issues. We act on your behalf as your IT department to resolve issues with our staff and your vendors, not your staff resolving IT related issues.
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Project Planning

From a single computer replacement to a ground up construction, our philosophies to project management are rigorous. When we plan ahead server and computer installations don’t impede production. We’ve helped in over 100 projects build over the past 20 years.
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Dental Practice Purchase or Start Up

The business side of dentistry is something we thrive in. Learn more about the tools we provide to help you plan and execute your dental practice purchase or start up.
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Dental Practice Transitions or Sales

We have assisted in many successful transitions over the past 20 years. Selling your practice is a big decision. We start by explaining what your practice is worth today and who is interested in buying it.
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